- Craneline
- Other Platform
| Craneline | Other Platform | |
| Cost | Transportation + Local Tour Product | Platform Service Fee + Tour Operators Profit + Transportation + Local Tour Product |
| Service | One-on-One take Care of your Trip Checklist | You'll have to deal with Platform, tour operator, local tour guide, Airline companies all by your self |
| Protection | Full Tour Fee Refund Guarantee* 10% Instant Money Back* for unsatisfied travel experiences | No Guarantee to get compensations even they promised. Usually takes more than 20 days to get the feedback once complained. |
| Communication | Less is more. Even though there is a whole operation team behind each customers, we would not bother you if everything's perfect | May not give you accurate information, every phone call takes years to finish but makes you more anxious |
| Quality | Full disclosure of tour properties, whether it is sponsored by TourStore, Government, etc. | Backroom deal among Tour Platform, Tour Operator and Local Tour Providers |
